Lenovo 5WS1H31745 warranty/support Extended service agreement for 3 years On-site Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users. Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting . No scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution. You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference. Note: The content above is generic for the series. For Correct info about this particular model, please refer to Specifications section.