Opt into device-level data that helps diagnose and remediate PC issues. Remote problem diagnosis and support. Onsite repair or replacement, anywhere work happens. Defective Media Retention. Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.[1]. Features. UNSPSC-code. 81111812. Supplier features. Additional support option. Defective media retention. Coverage period. 24. Care Pack type. Electronic. Service method. Onsite repair. Response time. Next business day response. Duration. 2 years. Coverage details. Standard workdays - 9 hours. Warranty coverage. Post warranty. Place of service. Onsite. Support type. Onsite repair. leaflet
